Ongoing Facility Care
Dental Office Repair & Maintenance Program
One partner, one number, one predictable monthly fee — plumbing, HVAC, electrical, and computer repairs across every practice, with on-site response within 48 hours.
One partner for every repair, across every practice
The Repair & Maintenance Program (RMP) replaces the traditional ad-hoc vendor model — juggling separate plumbers, electricians, HVAC techs, and IT contractors — with a single subscription and one accountable team. A dedicated regional crew gets to know each of your practices, so issues are handled faster, priced consistently, and reported centrally across every location.
It’s built for dental practices and multi-location networks that want predictable facility costs and less time spent chasing contractors.
What the program covers
A single subscription covers day-to-day facility repair and maintenance across all participating practices:
- Plumbing — leaks, fixture replacement, drain service, and related repairs.
- HVAC (heating & cooling) — filter changes, basic diagnostics, seasonal maintenance, and a scheduled quarterly assessment.
- Electrical — lighting repairs, outlet and switch replacement, ballast servicing, and fixture installation.
- Computers & IT — workstation, cabling, and networking support to keep operatories and front-desk systems running.
- General facility repairs — flooring, painting and wall touch-ups, trim, doors, windows, cabinetry, and millwork.
- Equipment install support — on-site electrician and handyman support during equipment installs or replacements alongside partners like Henry Schein, Patterson Dental, JTeK, and MKR Dental Cabinets.
On-site labour, standard consumables, and travel within your regional zone are included; materials and major replacement parts are invoiced separately at cost.
Why practices choose it
- Reduce cost — service continuity and priority scheduling target 20% or more in annual savings versus pay-per-call.
- Reduce overhead — one number to call for any issue, and one managed relationship instead of six to ten emails per repair.
- Faster resolution — a dedicated regional team treats your work as priority, with on-site attendance within 48 hours.
- Quarterly reporting — visibility into call volume, issue categories, costs, and preventative measures, practice by practice.
- Forward planning — an annual building condition assessment forecasts preventative maintenance and capital requirements.
A bonus for growing practices
Subscribed clinics receive a 15% discount on standard renovation and remodeling pricing for any capital project — so the same team that keeps your practices running can also handle your next build or refresh, at a preferred rate.
See the full program
For the complete coverage breakdown, service levels, and pricing, explore the Repair & Maintenance Program and the Pricing & Rate Card. Prefer to talk it through? Get a free quote or call us at 289-475-5725.
On the ground
The work behind the program
Plumbing
From leaks and drain clearing to water filtration and RO systems — the water side of your practice, kept running.
HVAC
Heating and cooling diagnostics, seasonal maintenance, and rooftop-unit servicing to keep the clinic comfortable.
Frequently asked questions
What does the Repair & Maintenance Program cover?
Plumbing, electrical, HVAC, and computer/IT repairs, plus general facility work (flooring, paint, doors, trim, cabinetry) and on-site support during equipment installs. On-site labour and standard consumables are included; materials and major replacement parts are billed separately at cost.
How quickly do you respond to a service call?
Your assigned account manager acknowledges requests within one business day and arranges on-site attendance within 48 hours. Because you're on the program, this is priority scheduling at your regular rate rather than after-hours premiums of 1.5×–2×.
Is this only for multi-location practices?
The program is designed for practice networks and multi-location groups, but single clinics can subscribe too. Coverage and reporting scale to the number of participating practices.
How much does it cost, and how does it save money?
It's a predictable monthly subscription. A typical six-operatory GTA practice spends roughly $6,000–$13,000+ per year on ad-hoc facility maintenance labour; the program targets 20% or more in savings through service continuity, priority rates, and less administrative overhead. See the pricing page for the current rate card.
Do subscribers get a discount on renovations?
Yes. Subscribed clinics receive a 15% discount on standard renovation and remodeling pricing for any capital project, including full construction project management and vendor coordination.
What kind of reporting do we get?
Quarterly reports summarizing service calls, labour, materials, and maintenance trends for each practice — plus an annual building condition assessment to forecast preventative maintenance and capital needs.
Trusted by dental professionals
We recently hired Greenstone to renovate our dental office, and I couldn’t be more pleased with the results. From start to finish, they were incredibly professional, always punctual, and consistently worked with impressive efficiency. What really set them apart was their ability to complete the renovation in a… more
I’ve had the pleasure of working with Greenstone Renovation across several of the dental clinics I manage in the GTA and beyond — including Innisfil, Wiarton and Thornhill.Their work has ranged from flooring, painting, and PAN room construction to a more complex project that included custom millwork and complete… more
I can’t say enough great things about Jay and the Greenstone Renovations team. They came highly recommended, and still managed to exceed my expectations. The crew went above and beyond—working tirelessly through a weekend snowstorm to make sure the job was completed on time. Their attention to detail, clear… more
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