For Dental Clinics & Multi-Location Practices
Facility Repair & Maintenance Program
A subscription-based maintenance partnership built for dental practice networks — predictable monthly costs, faster response, and one trusted team across every location.
Reduce annual facility maintenance costs by 20% or more
Overview
One partner. One number. One predictable monthly fee.
Greenstone presents a strategic facility repair and maintenance program designed to replace the traditional ad-hoc vendor model. A dedicated regional team, aligned with your cluster model, delivers consistent service quality, faster resolution, and centralized reporting across every participating practice.
Reduce Cost
Service continuity and team familiarity with each practice eliminate the inefficiencies of repeat onboarding and ad-hoc pricing.
Reduce Overhead
One number to call regardless of the issue — plumbing, electrical, HVAC, or general repairs. No more juggling multiple vendors.
Faster Resolution
Dedicated regional team members treat your issues as priority work, with on-site response within 48 hours.
Quarterly Reporting
Visibility into call volume, issue categories, repair costs, root causes, and preventative measures — practice by practice.
About Greenstone
Ontario-certified, fully insured, healthcare-ready
Greenstone is an Ontario-certified, fully insured builder with active WSIB coverage and comprehensive commercial general liability insurance. Our team brings over 20 years of combined expertise across commercial construction, IT, and design — uniquely equipped for dental and healthcare environments.
We have completed numerous renovation and repair projects for Dentalcorp practices across Ontario and routinely coordinate with industry partners including Henry Schein, Paterson Dental, JTeK, and MKR Dental Cabinets. Compliance, safety, and insurance certificates available on request.
What's Included
Subscription service coverage
A single subscription covers facility repair and maintenance services across all participating practices.
| Service Type | Description |
|---|---|
| Plumbing | Leaks, fixture replacement, drain service, and related repairs. |
| Electrical | Lighting repairs, outlet and switch replacement, ballast servicing, and fixture installation. |
| HVAC (Heating & Cooling) | Filter replacement, basic diagnostics, seasonal maintenance, and a quarterly assessment scheduled by Greenstone. |
| Medical Equipment Install Support | On-site electrician/handyman support during equipment install or replacement by partners (Henry Schein, Paterson Dental, JTeK, MKR Dental Cabinets, etc.). |
| General Facility Repairs | Flooring (vinyl, tile, laminate), painting and wall touch-ups, damage repair, trim, doors, windows, cabinetry, and millwork. |
| Building Condition Assessment | Annual BCA to identify preventative maintenance needs and forecast CapEx/OpEx requirements. |
| Quarterly Reporting | Service calls, labour, materials, and maintenance trends summarized for each practice. |
What's covered
- On-site handyman time for repairs, inspections, adjustments, installations, and touch-ups
- Standard consumables (screws, anchors, minor caulking, patch compound)
- Travel time within designated regional pilot zones
- Up to five service calls per clinic per month (avg. 2 hrs per visit; 10 flexible service hours total)
- Materials and replacement parts invoiced separately at cost
Service Level
Response & scheduling
To schedule a service call, practices contact their assigned Greenstone Account Manager during business hours, or by email anytime.
Market Context
What practices typically pay today
For a typical six-operatory dental practice in the GTA, annual labour-only operating expenses for facility maintenance — plumbing, electrical, HVAC, and general repairs — run between $6,000 and $13,000+ per year, or roughly $500–$1,100 per month. These figures exclude materials and major capital repairs.
Costs trend higher with after-hours work (typically 1.5×–2× standard rates), older or high-traffic practices, and downtown Toronto locations (5–10% premium over outer-GTA). For practical budgeting, $900–$1,000 per month is a realistic average for labour-only maintenance.
Side by Side
Subscription vs. pay-per-call
| Category | Traditional Vendor Model | Greenstone Subscription |
|---|---|---|
| Financial Reporting | None | Quarterly visibility on labour, materials, and work categories per clinic |
| Service Coverage | Limited to vendor availability; multiple contractors | Plumbing, electrical, HVAC, and general repairs under one partner |
| After-Hours Rates | 1.5×–2× regular rate | Priority scheduling at regular rate |
| Coordination Effort | 6–10 emails/calls per issue across multiple vendors | 1–2 communications via dedicated Account Manager |
| Administrative Overhead | Practice Manager sources, schedules, and approves invoices | Fully managed by Greenstone with quarterly reporting |
Bonus
Capital project incentive
Subscribed clinics receive a 15% discount on standard renovation pricing for any CapEx renovation or remodeling projects, including comprehensive construction project management and vendor coordination.
Proven Track Record
Recent Dentalcorp projects
A mix of OpEx and CapEx work delivered on time, on budget, and with zero downtime — receiving the highest satisfaction ratings from practice staff.
Dentistry on Greenlane
Full fit-out (2024)
Off-hours & weekend work — on time, under budget
Innisfil Beach Road
PAN room + electrical, flooring, paint
Zero downtime, on time and on budget
Forest Hill Children’s
Flooring, electrical, equipment support, paint, lead lining, new reception
On budget, zero downtime, very happy staff
Wiarton Dental
New PAN room
Weekend & overnight work, zero downtime
Treehouse Dental
Multiple minor fixes — flooring, walls, electrical
Off-hours, on time and under budget
York Lanes Dental
Plumbing fixes, patches, new staff kitchen
Off-hours, on time and under budget
Photos and testimonials from practice managers and staff available on request.
Ready to talk about your facility management needs?
Let's set up a brief call to walk through how the program would apply to your specific practices.